Comments about CH 1, 20

Chapter 1 shows the importance of considering all audience members who may read your message. Also, communicating efficiently is important as to show respect for other peoples time.

Chapter 20 suggests for a writer to be short, concise, orderly, formal, and follow format conventions. Things to keep in mind when communicating professionally is be respectful and include positions of readers, and provide necessary information so all parties will understand what you are trying to communicate.